National Employment Standards explained: your guide to the NES, entitlements and notice of termination

Written by
Tanisha
Published on
July 5, 2023

The National Employment Standards set the base level of pay, leave, hours and job protection for most employees in Australia. Whether you're a business owner or worker, following these standards helps create fair and safe workplaces. This guide breaks down what you need to know.[ez-toc]

A quick guide to the national employment standards

The National Employment Standards set the legal minimum work rights for most employees in Australia. They cover leave, hours, pay, notice and workplace rules. These standards apply to employees in Australia with some differences in application depending on the employment engagement type. The NES protects workers and helps employers meet Fair Work laws across all industries and job types.

What are the national employment standards and why do they matter?

The National Employment Standards (NES) set the minimum terms and conditions for employees in Australia. These rules apply to most workers under the national workplace relations system. The NES ensures that all workers have basic protections, no matter their job or industry.

What the NES includes

The NES covers core entitlements provided to all employees. These are the legal minimums for things like leave, hours of work and termination. It is not legal to offer employees contracts that give them fewer entitlements or less than the NES. The NES standards apply even if your employees are engaged under a modern award or enterprise agreement.

Why the NES matters

The NES protects employees from unfair conditions and helps employers follow clear rules. If there’s a dispute, the Fair Work Commission or Fair Work Ombudsman can help resolve it. The NES makes sure workers are treated fairly and businesses stay compliant.The NES also helps avoid confusion. For example, it sets clear rules about:

  • Maximum weekly hours.
  • Annual leave, long service leave and public holiday pay.
  • When a worker can take unpaid carer’s leave or parental leave.
  • What notice of termination an employer must give.

The NES helps both employers and employees. It gives clear rights, fair conditions and a solid base for all jobs in Australia.

Two professionals reviewing workplace entitlement documents in a clean, modern office. They appear engaged and collaborative, supporting a discussion on the National Employment Standards.

What the NES covers: a breakdown of the minimum entitlements for employees

The National Employment Standards (NES) include minimum entitlements for employees in Australia. These entitlements form the foundation of fair work conditions. Employers must follow these rules, no matter the job, contract or award.

The NES entitlements

Each entitlement covers a different part of employment. These are the minimum rights all employees must get under the national workplace relations system.NES entitlementWhat it coversMaximum weekly hours38 hours for full-time, plus reasonable extra hoursRequests for flexible workingCertain employees can request flexible hours or work from homeParental leave and related entitlementsUp to 12 months of unpaid parental leave with a possible 12-month extensionAnnual leave4 weeks of paid annual leave per year for most full-time workersPersonal/carer’s and compassionate leavePaid and unpaid leave entitlements for illness, caring or compassionate reasonsFamily and domestic violence leaveSome employees are entitled to 10 days of paid family and domestic violence leave per yearCommunity service leaveUnpaid leave for voluntary emergency work or jury service plus an entitlement for some employees to be paid for up to 10 days for jury service.Long service leaveExtra leave for employees after long periods of continuous servicePublic holidaysPublic holidays – a paid day off unless asked to work reasonably.Notice of termination and redundancyWritten notice for termination and redundancy pay based on years of serviceSuperannuationEligible employees' are entitled to employer contributions to their superannuation funds under superannuation guarantee laws.Fair Work Information StatementMust be given to all new hiresCasual Employment Information StatementMust be given to every casual employeeCasual employment choice for casual employeesProvision of pathways for a casual employee in some circumstances to become a full-time or part-time employee.

NES sets the legal minimum

The NES provides the minimum employment entitlements in Australia. An enterprise agreement, modern award or employment contract can offer better terms, but never less than the national standards.

Working hours and flexibility: understanding your time-based NES entitlement

The National Employment Standards (NES) set clear limits on working hours. They also give certain employees the right to ask for flexible work. These rules help create fair, balanced workplaces.

Maximum working hours

The NES sets ordinary hours of work at a maximum of 38 hours per week for full-time staff. Employers can request extra hours, but only if they are reasonable. What’s “reasonable” depends on factors like:

  • The employee’s personal situation.
  • The needs of the business.
  • Whether the employee gets paid for extra time.
  • The usual work patterns in the industry.
  • Health and safety risks from long hours.

Part-time employees work fewer than 38 hours, as agreed in their employment contract. If you are unsure about what is considered "reasonable" extra hours, seek legal advice to better understand your obligations as an employer.

Requesting flexible working

Employees can ask for flexible working if they meet certain rules. To qualify, they must have worked for the same employer for at least 12 months. Eligible workers include:

  • Parents or carers of children under school age.
  • People with a disability.
  • Those who are pregnant.
  • Carers.
  • People who are 55 years old or older.
  • Those experiencing family and domestic violence.
  • Those supporting someone affected by violence.

Employees need to make a request in writing. Employers must respond within 21 days. They can only refuse on certain business grounds.

Example: Sarah the HR Manager

Sarah works in a mid-sized health clinic. Staff often ask for part-time hours or work-from-home options. Using Business Kitz, Sarah sets up a digital process for flexible work requests. She stores each request, response and outcome securely. This ensures that clear records are maintained and securely stored for each employee who requests flexible work arrangements.

Save time with digital workflows

Using digital tools like Business Kitz makes the process simple. Employers can:

  • Set up templates for requests.
  • Track response deadlines.
  • Keep proof of approval or rejection.
  • Reduce paperwork and admin time.

This helps speed up the administration process and maintain clear employee records. Sign up for a free trial today!

Leave entitlements under the NES: parental, personal and compassionate leave

The National Employment Standards (NES) give clear rights to employees needing time off for family, health or care. These entitlements for employees in Australia include parental leave, personal leave, carer’s leave and compassionate leave. Some types of leave are paid while others are unpaid.

Parental leave and related entitlements

Employees can take 12 months of unpaid parental leave if they have completed at least 12 months of continuous service with the same employer. This applies to births or adoptions. Parents can also request an extra period of unpaid leave for up to 12 more months.Parental leave includes:

  • Adoption-related leave.
  • Leave taken after a partner gives birth.
  • Leave for same-sex couples.

Notice rules apply. Employees must give at least 10 weeks’ written notice. They must also confirm the leave dates four weeks before starting leave.

Personal, carer’s and compassionate leave

Employees get:

  • 10 days of paid personal/carer’s leave per year (for illness or to care for family).
  • 2 days of unpaid carer’s leave each time it's needed if paid leave is used up.
  • 2 days of compassionate leave for each serious illness, death or emergency.
  • 10 days of family and domestic violence leave each year (paid for most workers).

Compassionate leave supports employees during personal crises. This shows the law recognises the need for empathy in the workplace.Leave can get tricky. Rules change based on an employee's role, enterprise agreement or service length.

A HR professional reviews digital leave entitlements on screen in a tidy office, helping manage NES requirements like annual and parental leave.

Paid time off: annual leave, long service leave and public holidays

The National Employment Standards (NES) give workers paid time off for rest, long service and national holidays. These minimum entitlements for employees help maintain work-life balance and reward loyalty.

Types of paid leave

Here is a simple breakdown of paid leave under the NES.Leave typeWho gets itHow much timeAnnual leaveFull-time and part-time employees4 weeks per year of paid annual leaveLong service leaveAfter long continuous serviceVaries by state (e.g. 8–13 weeks after 10 years)Public holidayAll employees (some exceptions)Day off on the holiday or extra pay if worked

Long service leave rules

Long service leave rewards staff for staying with the same employer for a long time. After about 10 years of continuous work, most employees can take several weeks of paid leave. Rules differ slightly between states and territories. Some allow pro-rata leave after 7 years.Employers must check local rules and enterprise agreement terms to apply this fairly.

Public holiday pay

Public holidays – a paid day off – are a legal right under the NES. If an employee works on a public holiday, they must receive extra pay or a substitute day off. Employers can ask someone to work on a holiday, but only if it’s reasonable.This includes:

  • Business needs.
  • The type of work.
  • Personal situations of the worker.

If you are unsure about your employees' leave entitlements, seek legal advice. It is important to stay on top of entitlements like annual and long service leave to meet fair work laws.

Termination and redundancy: know your NES rights around notice of termination

The National Employment Standards (NES) set clear rules for how jobs can end. These include the provision of a notice of termination and termination and redundancy pay. Every employer must follow these rules when ending someone’s job.

Notice of termination

Employees must receive written notice before their job ends. The amount of notice depends on how long they’ve worked for the employer.Period of serviceMinimum notice period1 year or less1 weekMore than 1 year to 3 years2 weeksMore than 3 years to 5 years3 weeksMore than 5 years4 weeksIf the employee is over 45 and has worked at least 2 years, they get 1 extra week of notice.Notice periods let the employee plan their next step, and ample notice improves an employee's protection from unfair loss of income.

Redundancy pay

Termination and redundancy pay is different from notice. Redundancy applies when a job is no longer needed. This can happen due to business changes, downsizing or closure.Redundancy pay is based on how long the employee has worked. The longer the period of service, the higher the payment.Small businesses with fewer than 15 employees do not have to pay redundancy. But they still need to give proper notice.Business Kitz provides access to over 100 document and agreement templates including but not limited to forms and documents for the termination and redundancy process. Create, sign, and securely store documents with Business Kitz to automate your administration. Sign up for free to get started!

Casual employee entitlements: what NES covers for non-permanent staff

Casual employees have different rights under the National Employment Standards (NES). While they don’t get all the same benefits as permanent staff, they still receive some key minimum employment entitlements.

What casuals are entitled to under the NES

A casual employee usually works irregular hours with no firm commitment to ongoing work. But under the NES, they are still entitled to:

  • Maximum weekly hours.
  • 2 days of unpaid carer’s leave per occasion.
  • 2 days of compassionate leave per occasion.
  • 10 days of family and domestic violence leave per year.
  • Access to the Fair Work Information Statement.
  • A copy of the Casual Employment Information Statement.
  • Right to superannuation contributions.

Casual employees also have the right to community service leave, such as unpaid leave for voluntary emergency activities or jury service, as well as additional benefits depending on their length of service and any pre-existing expectation for ongoing regular work. Speak with a legal professional if unsure.

What casuals don’t receive

Because casuals receive a higher hourly pay rate to make up for missing entitlements, they don’t get:

  • Paid annual leave.
  • Personal leave or sick leave.
  • Paid parental leave (unless covered by government scheme) - exceptions apply.
  • Termination and redundancy pay.

These are benefits only given to full-time and part-time employees, however, it's important to note that casual employees who have been employed by an employer on a regular basis for at least 12 months, and who have a reasonable expectation of ongoing employment, may be entitled to parental leave and related entitlements.

Casual conversion rights after 12 months

If a casual employee works on a regular and systematic basis for 6 months (or 12 months for small businesses), they may have the right to convert to permanent employment if they believe they no longer meet the definition of a casual employee. This applies if:

  • The job is ongoing.
  • The employee wants to switch.
  • No reasonable business grounds exist to refuse.

This process gives certain employees more job security.

How Business Kitz supports compliance

Utilise Business Kitz to help manage casual obligations. With Business Kitz you can securely store signed agreements and related documents in our Document vault, send and sign contracts and forms with ease via our Document signing tool, access over 100 document and agreement templates via our Document library and much more!

A casual employee and HR coordinator review the Casual Employment Information Statement on a tablet in a comfortable breakout area.

Employer responsibilities under the NES: staying compliant

All employers in Australia must follow the National Employment Standards (NES). These rules apply to most workplaces under the national workplace relations system. Employers must meet their duties or face legal and financial risks.

Key legal duties for employers

Employers must meet these core obligations under the NES:

  • Provide a Fair Work Information Statement to all new hires.
  • Give the Casual Employment Information Statement to all new casual employees.
  • Honour all entitlements for employees in Australia, including leave, hours and termination rights.
  • Keep clear records of hours, leave and service.
  • Give correct pay rate and avoid conditions that are less than the national minimums.

The NES applies even if a worker isn’t under a modern award or enterprise agreement. NES entitlements override anything in an agreement or employment contract if it offers conditions that are less than required.

Risks of non-compliance

If employers fail to meet NES rules, they may face:

These problems can damage your brand and hurt business growth.

NES vs modern awards: understanding how entitlements can differ

The National Employment Standards (NES) set the base level of rights for workers. A modern award adds extra rules for certain jobs or industries. Together, they make sure workers get fair and legal conditions.

What the NES and modern awards cover

The NES applies to all employees in the national workplace system and sets the minimum terms and conditions. A modern award adds more detail. It may set higher minimum wage, extra allowances or different shift rates.Here’s how they compare:Example roleNES entitlementsModern award additionsRetail Assistant38-hour week, 4 weeks annual leaveWeekend penalties, broken shift rulesOffice AdminPublic holidays, parental leaveHigher pay for overtimeAged Care WorkerCompassionate leave, personal leaveUniform allowance, split shift loading

Awards build on the NES, they don't replace them

You cannot give an employment contract or offer terms that are less than the national minimums. A modern award can offer more, but never take away NES rights. The NES applies to all employees, even if no award or agreement exists.

Why reviews matter

Laws change. Award updates happen often. A business that doesn’t keep up may break the rules without knowing. This can lead to underpayments or missed entitlements or obligations subsequently leading to legal trouble in the worst case. Always seek legal advice if you are unsure of your obligations as an employer.Business Kitz supports businesses via:

  • Document library: Over 100 ready-to-use templates including but not limited to employment contracts and leave forms.
  • Document vault: Safe digital storage of essential documents and records.
  • Digital signature: Send and sign documents with our simple tool. Track document status and securely store your signed documents.

Utilising templates reduces admin time. Get started with a free Business Kitz account today!

Frequently asked questions about the National Employment Standards

What is fair work and how does it link to the NES?

Fair work laws set the rules for jobs in Australia. The National Employment Standards (NES) are part of these rules. They apply to most jobs under the national workplace relations system. Fair Work helps make sure employers follow these laws.

Who is covered by the NES?

The NES applies to all Australian employees. Some entitlements are only for workers with regular hours or long service. Most employees covered by the national system will be covered by the NES, no matter their job or industry.

Do the NES apply to casual employees?

Yes. Some NES rights apply to casual employees, like compassionate leave, unpaid carer’s leave and family and domestic violence leave. After 12 months, they may also request to become permanent if they work regular hours. This is not an exhaustive list and we recommend speaking with a lawyer if you are unsure of your employees rights.

What if an employment contract offers less than the NES?

It’s not allowed. Employment standards are the minimum rules. An employment contract or enterprise agreement cannot offer less than the NES, they can only give equal or more generous terms.

Who can I ask for help with NES rules?

Speak to a workplace relations professional or lawyer for advice. You can also check with the Fair Work Ombudsman or visit the Fair Work Commission for support.

Does the NES include the national minimum wage?

No. The NES and the national minimum wage are different. The minimum wage is set by the Fair Work Commission. The NES covers leave, hours and job rights. Both help protect workers.

Can I take leave for personal illness?

Yes. You can use personal leave if you have personal illness or need to care for a family member. Full-time and part-time workers get 10 paid days per year. Casuals get unpaid carer’s leave.

Final thoughts

The National Employment Standards set clear rules for fair work in Australia. They cover key rights like annual leave, parental leave, notice of termination and minimum wage. These rules apply to most workers in the national workplace relations system.The NES protects workers by setting the base level of entitlements. It also helps employers understand their legal duties and avoid costly mistakes. When followed correctly, the NES supports safe, fair and productive workplaces for all.Understanding and applying the NES is not just a legal task. It’s a smart way to build trust and fairness in any workplace. Business Kitz can help you manage your employee obligations by providing over 100 read-to-use templates and many more features. Streamline your business processes with Business Kitz and sign up for free today!Disclaimer: This content is intended to be used for educational and informational purposes only. Business Kitz does not offer legal advice and cannot guarantee the accuracy, reliability, or suitability of its website content for a particular purpose. We encourage you to seek professional advice from a licensed professional and verify statements before relying on them. We are not responsible for any legal actions or decisions made based on the information provided on our website.Unless expressly stated otherwise, all content, materials, text, images, videos and other media on this website and its contents are the property of their respective copyright owners.

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